REFUND AND RETURNS POLICY
Thank you for choosing to use the services provided by starviewmarkets.com. This refund policy applies to the products or services you purchased on this website.
- Refund conditions:
Within a certain period of time after purchasing our products or services, you have the right to apply for a refund based on the following conditions:
The product or service has quality problems and has been confirmed by us;
You made a payment error when purchasing the product or service, such as duplicate payment or payment error;
Other situations that comply with laws and regulations or this refund policy.
- Refund application:
If you meet the refund conditions, please submit a refund application to us within the specified time after purchase in the following ways:
Through our customer service Email: Francisco@starviewmarkets.com
Submit an application through our online customer service system.
- Refund processing:
We will review your refund application as soon as possible after receiving it, and refund it in the following ways after the review is passed:
If you purchased the product or service by credit card or online payment method, the refund will be returned to your payment account;
If you purchased the product or service by other payment methods, we will negotiate with you and choose a suitable refund method.
- Refund Rejection:
If your refund request does not meet the conditions of this Refund Policy, we have the right to reject your refund request. - Refund Time Limit:
We will process your refund request as soon as possible after receiving it. The specific refund time limit depends on the payment method you choose and the bank processing time.
Please note that this Refund Policy only applies to products or services purchased on this website. For products or services purchased on third-party websites or platforms, you need to follow the refund policy of that website or platform.